Privacy Policy
Effective date: May 1, 2026. This policy explains how Concrete Refresh collects, uses, and handles information submitted through this website.
Concrete Refresh provides commercial and industrial flooring services. By using this website or submitting an inquiry, you agree to the data practices described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us, including your name, company name, phone number, email address, project details, and any other information submitted through our contact forms, estimate requests, or direct communications.
We may also collect limited technical information automatically when you use the site, such as browser type, device information, IP address, referring pages, and general website usage data used to improve performance and marketing effectiveness.
How We Use Information
We use collected information to respond to inquiries, prepare estimates, coordinate site visits, communicate about projects, improve our website, and maintain internal business records.
We may also use your information to follow up on requested services, send operational updates, and measure the effectiveness of our advertising and website content.
Sharing Of Information
We do not sell your personal information. We may share information with service providers that help us operate our website, manage communications, host infrastructure, or support business operations, subject to reasonable confidentiality and use restrictions.
We may also disclose information when required by law, to protect our rights, or as part of a business transfer such as a merger, acquisition, or sale of assets.
Cookies And Analytics
This site may use cookies, analytics tools, and similar technologies to understand site traffic, improve user experience, and evaluate advertising performance. These tools may collect usage data over time and across pages.
Most browsers allow you to limit or disable cookies, but doing so may affect certain site functionality.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request updates or deletion of information you previously submitted, subject to any legal or operational recordkeeping requirements.
If you no longer want to receive non-essential communications from us, you can request removal by contacting us directly.
Third-Party Links
Our website may link to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third parties.
Children's Privacy
This website is intended for business and commercial audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Questions about this Privacy Policy or your submitted information can be directed through our contact page or by phone.